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 Meet Our Professional Staff 
Nickie Heath
Nickie Heath

I started my career in insurance after graduating from college.   My first position was with Allstate Insurance Co. handling claims.  Later I worked for Chubb and Golden Eagle Insurance  as a litigation supervisor, managing, and resolving  complex  litigated claims against commercial policy holders.   During the last years of my career in Claims I also obtain a Masters in Business Administration from Pepperdine University.    I have been an insurance broker /consultant as well as, an insurance agency principal for the past 26 years. 

Other than my technical knowledge and experience, my strength lies in my ability to put myself in my client’s position and see things from their perspective.  I believe every business owner is unique with their own special needs, and challenges. It is my duty as my client’s  insurance consultant to devise the best insurance program  for them which would  effectively manage  their  risk of losses, and  protect them against financial hardship. Experience tells me that true caring for others by putting their interest first pays off in greater success for all.   I am proud to say that I have many loyal clients whom I have been serving for many years, and who have greatly contributed to our agency’s growth and success.  

Don Heath
Don Heath

After spending over 25 years as an engineer in the aerospace industry in San Diego and Orange County, I joined the agency on a full time basis in 2007.   I feel that my attention to detail and the analytical abilities I gained through the many years in the aerospace industry have been a great asset to the agency.   And I truly do enjoy coming up with affordable solutions to help our clients with protecting their business assets.

In my spare time,  I enjoy the quiet times with family.  I’m a huge basketball and football fan of the Spartans from my alma mater Michigan State University.  Nickie and I have two children, Trevor and Crystal.  Trevor is very succesful in the tech industry writing computer code and Crystal is attending Northwestern University graduate school pursuing a Doctor in Physical Therapy.

Emme Romano
Emme Romano

Originally from Oahu, Hawaii moved to San Diego, California in 2000.

While in Hawaii, I started my career in the Hotel and Tourism industry.  Then after my move, I worked for Nickie Heath as a receptionist.  As years past  I obtained my Property & Casualty Insurance license and am now an account manager, I have been working with Nickie Heath insurance agency for 15 years.

It is my duty to provide the best service to my clients for all their commercial insurance needs.  

Outside of work I enjoy spending time with my husband and son, and when I can I like to visit my parents and family back home.       .

Grace Grissom
Grace Grissom

I joined the agency in 2014 as the office administrative and account management staff assistant. I am responsible for ensuring accounts are paid on time and attaching all policy documents for the account managers, thereby allowing our office to run on a paperless system. I pull all policy changes from the various carriers and update the activities for the account managers, enabling their daily work process to flow more efficiently.

John Inniss
John Inniss

In March 2015, I joined the agency as an account manager.  I have been in the insurance industry, including in management roles, since 2006.  My background includes four years handling claims and a few more years in customer service.  My last position was as a customer service manager for contractor accounts.  I look forward to developing relationships with my new customers at Nickie Heath Insurance Agency.

    Licensed in all 50 states: CA license #0D79653


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    16855 W. Bernardo Dr. #230
    San Diego, CA 92127
    Phone: (858) 487-3737

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