Meet Our Professional Staff 
Nickie Heath

I started my career in insurance after graduating from college.   My first position was with Allstate Insurance Co. handling claims.  Later I worked for Chubb and Golden Eagle Insurance  as a litigation supervisor, managing, and resolving  complex  litigated claims against commercial policy holders.   During the last years of my career in Claims I also obtain a Masters in Business Administration from Pepperdine University.    I have been an insurance broker /consultant as well as, an insurance agency principal for the past 21 years. 

Other than my technical knowledge and experience, my strength lies in my ability to put myself in my client’s position and see things from their perspective.  I believe every business owner is unique with their own special needs, and challenges. It is my duty as my client’s  insurance consultant to devise the best insurance program  for them which would  effectively manage  their  risk of losses, and  protect them against financial hardship. Experience tells me that true caring for others by putting their interest first pays off in greater success for all.   I am proud to say that I have many loyal clients whom I have been serving for many years, and who have greatly contributed to our agency’s growth and success.  

Don Heath

After spending over 25 years as an engineer in the aerospace industry in San Diego and Orange County, I joined the agency on a full time basis in 2007.   I feel that my attention to detail and the analytical abilities I gained through the many years in the aerospace industry have been a great asset to the agency.   And I truly do enjoy coming up with affordable solutions to help our clients with protecting their business assets.

In my spare time,  I enjoy the quiet times with family.  I’m an avid Chargers and Padres fan as well as a huge fan of the Spartans from my alma mater Michigan State University.  Nickie and I have two children, Trevor and Crystal.  Trevor is doing a great job as a producer for the agency and Crystal will be getting her Bachelors degree in 2017 before heading off to graduate school.

Kelly Erin

I joined Nickie Heath Insurance Agency in 2011.  I have been involved in many capacities within the Agency and am always looking for new ways to help our team. I recently obtained my P&C license and handle the new business and marketing. I enjoy building relationships with all of our clients and strive to provide the highest level of service. When I am not in the office I enjoy spending time with my son.  Most days you can find me on the soccer field coaching or playing in the local leagues.

Emme Romano

Originally from Oahu, Hawaii moved to San Diego, California in 2000.

While in Hawaii, I started my career in the Hotel and Tourism industry.  Then after my move, I worked for Nickie Heath as a receptionist.  As years past  I obtained my Property & Casualty Insurance license and am now an account manager, I have been working with Nickie Heath insurance agency for 11 years.

It is my duty to provide the best service to my clients for all their commercial insurance needs.  

Outside of work I enjoy spending time with my husband and son, and when I can I like to visit my parents and family back home.       .

Krissy Bresnahan

I have been in the insurance industry since 1998 and can't imagine doing anything else. I love what I do. I have a Bachelors Degree in Business, with a dual emphasis in marketing and public relations. I have designed national insurance programs for niche commercial clients with key insurance partners and have expert experience in insurance & business licensing, reviewing construction and real estate contracts, and risk management. I am licensed in Property and Casualty, Life and Health.

I specialize in liability, workers' compensation, property, business auto, professional liability, and employment practices liability, and work with insurance partners who strive to provide outstanding insurance coverage. I have worked with all size accounts from small business to middle and large market accounts. I take a personal interest in all of my clients and enjoy getting to know each and every one of them. It is my job to ensure all of my clients understand their insurance coverage and the reasons why each one of their coverage's are important to protecting their business, as well as their employees.

Trevor Heath

I joined the agency as a producer after graduating from California State University of Fullerton with a degree in business administration.  I enjoy working with prospects and current clients to better protect the business or businesses they have worked so hard to build.  I have experience working with entities from many industries and pride myself on my ability to adapt to each client's unique needs and operations.  My goal is not to only provide value to your business but to you as an individual as well.  On my own, I am involved in the entrepreneurship community and currently am working on a startup of my own. 

Grace Padilla

I joined the agency in 2014 as the office administrative and account management staff assistant. I am responsible for ensuring accounts are paid on time and attaching all policy documents for the account managers, thereby allowing our office to run on a paperless system. I pull all policy changes from the various carriers and update the activities for the account managers, enabling their daily work process to flow more efficiently.

John Inniss

In March 2015, I joined the agency as an account manager.  I have been in the insurance industry, including in management roles, since 2006.  My background includes four years handling claims and a few more years in customer service.  My last position was as a customer service manager for contractor accounts.  I look forward to developing relationships with my new customers at Nickie Heath Insurance Agency.

    Licensed in all 50 states: CA license #0D79653


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    16855 W. Bernardo Dr. #230
    San Diego, CA 92127
    Phone: (858) 487-3737

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